Пассажирские перевозки

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Организация пассажирских перевозок

Программа предназначена для первоначальной подготовки (ПП) и повышения квалификации (КПК) руководителей и специалистов служб пассажирского сервиса авиапредприятий и аэропортов
В программе обучения

• Основы воздушного права
• Паспортно-визовый контроль в аэропорту
• Конфликтология. Психология общения с трудными пассажирами
• Обслуживание особых категорий пассажиров
• Организационная структура службы пассажирских перевозок
• Организация претензионной работы
• Стандартные формы СПД. Предотвращение мошенничества с перевозочными документами
• Организация продажи пассажирских авиаперевозок
• Организация коммерческой подготовки рейса
• Обеспечение авиационной безопасности при организации авиационных перевозок
• Ставки и сборы в аэропортах. Договор о наземном обслуживании

Курс	Продолжительность	Стоимость	Начало обучения
Первоначальная подготовка	72 ак. ч.	19500 руб.	По заявкам
Первоначальная подготовка - дистанционно	1 регистрационный месяц	15300 руб.	По заявкам
Повышение квалификации	40 ак. ч.	16800 руб.	По заявкам
Организация обслуживания пассажиров из числа инвалидов и других лиц с ограничениями жизнедеятельности (КПК)	16 ак. ч.	12000 руб.	По заявкам